Terms & Conditions

oul Terms & Conditions

  • Show goers must accept that it is impossible to guarantee full clarity, ideal skies, or visibility of certain objects. Shows operate in a coastal environment where the weather can change rapidly.
  • In case of cloud cover, your guide will call a “raincheck” and a 100% discount will be applied retroactively. 
  • Photos (without flash) may be taken during shows. These images may be made publicly available for marketing purposes. Please make known to your guide if you would like to be excluded from these pictures.

Cancellation Policy

  • If you cancel your booking more than 7 days prior to your show time, you will be reimbursed the full show fee.
  • If your cancel your booking less than 7 days prior to your show’s departure, we cannot issue a refund, we can however offer a raincheck voucher to be redeemed on any future show.

  • Refunds could take 10 working days to be processed.